Update on Hardware Upgrade

1:06 AM EST Update

Everything appears to be working normally now. There may be some additional fine tuning to be done tomorrow but for now it appears as all of the new hardware has been successfully installed.

11:00 PM EST Update

Much of the new hardware has been installed now and is in the process of being tested. As of right now webfolders2.mydocsonline.com is back online as is the Transporter and SDK powered file transfers.

3:14 PM EST Update

Things continue to progress but more slowly than we had hoped. The good news is that the backup hardware continues to perform well. Please note that if you want to reach us via email use our gmail account as our mail server has not been brought back online yet. That gmail support ID is support.mydocsonline@gmail.com.

We appreciate your patience as we work though the holiday upgrading our hardware in an effort to improve the overall usability of My Docs Online. If you have an urgent need for something that you're unable to do with the active portions of the site please call us at 239-495-1181 and we'll make every effort to help.

Based on current estimates the upgrade will stretch into the evening. I'll keep the blog updated as new information comes in.

12:16 PM EST

Backup hardware is in place and in use for www.mydocsonline.com and webfolders.mydocsonline.com so if you're using either of those two interfaces you should have full access to the site.

Please note that webfolders2.mydocsonline.com will not be operational until much later in the day so if you have work that needs to be done please reset your webfolders connection to webfolders.mydocsonline.com. If you need help with that please call us at 239-495-1181.

For the time being the backup server supporting the SDK and the Transporter is not working correctly. If you normally use the Transporter please just log into the website to access your account for the time being.

We're currently running on backup servers so file transfers will be much than usual, but you should have access to files.

I'll post updates here as changes happen.