New Feature: Account Activity Logging and Reporting

We're pleased to introduce a new feature for Enterprise and Transcription Edition accounts that logs account activity and generates a daily report for the account administrator.

If you've ever wondered "when was this file uploaded" or "who deleted that folder" this new feature could be for you.

Each My Docs Online interface (browser, web folders, Transporter, etc) is now able to log key events like file upload/download/deletion, folder creation/deletion and many other events. Included in each log entry are time and date, login ID, and the IP address of the user.

We deliver the reports to account administrators by creating a "comma separated values" (CSV) file at about midnight for that day's activity, with the file generated and deposited in a special folder named "\Logs\Activity".

Using CSV files means each day's report can be downloaded to Excel for data manipulation like sorting or searching.

Currently this feature has to be configured by My Docs Online Support Staff, so if you are interested in using it contact support@mydocsonline.com and include your administrator ID, and we will turn the feature on for you.

Webfolders Instructions for Vista

As you may have noticed Microsoft's WebFolders works somewhat differently for Vista. We have added some very specific Vista related configuration instructions on our WebFolders page which can be found here under the section header Windows Vista: Creating a Webfolder.

As always if you have any problems at all please let us know and we are happy to help with Webfolders configuration.

If you have a Mac or an XP machine the Webfolders implementation is unchanged.

MDO user statistics

Some interesting statistics (at least to me :)) on how people are accessing the My Docs Online website.  These figures do not include Webfolders access, they are just related to the website itself.

Operating Systems

Windows 95%

Mac OSX    4%

Others               1%

(Interestingly the leading candidate in the others category is the Apple iPhone.  One other interesting note is that we have users accessing the website through the Playstation Portable gaming devise.)

Browsers

Internet Explorer 82%

Firefox 14%

Chrome 1%

Others 3%

It's not surprising that the largest percentage of our users accessing using IE but the Firefox numbers were a bit of a surprise.  Most of the people that we talk with on the phone are IE users.  

Other points of interest:

98.3% of our users have Java Enabled which is wonderful since Java is required to use the Transporter product.  If you haven't tried the Transporter you should.   Click here to download and test with it. 

Internet Service Providers (ISP) information - My Docs Users are very diverse when it comes to ISP usage.  The leader, as you might have guessed was Comcast, but they represent only 7.1% of our visitors.  Next is Road Runner, then Cox Communications, Quest and Bellsouth.    Last month our users accessed the website through over 3,500 different Internet Service Providers.

In terms of connection speed nearly all users access the My Docs site through some type of high speed connection.  Cable modem usage is the most popular with DSL running a fairly close second.  Amazingly enough 2% of our users still use dial up connections to connect to the Internet.  If you are one of those dial up users you will definitely want to consider using the Transporter.

Search Results - 80% of the people who find us via search find us using Google. The most popular search terms are different variations and spellings of My Docs Online.  Nearly 30% of the people who find us via search are looking specifically for My Docs Online.